HOW OUR AGING PARENT ASSISTANTS CAN HELP
Caring for an aging parent often starts with one appointment. Then it becomes paperwork, follow-ups, provider calls, prescription questions, transportation logistics, sibling texts, bills, and constant worry.
Our Aging Parent Assistants help families manage the administrative and coordination side of caregiving, so you do not have to carry every detail alone.
Think of us as your behind-the-scenes support system for the tasks that come with helping a parent age safely, comfortably, and with more organization.
Our Aging Parent Assistant plans are customizable to your family’s needs. If you are managing appointments, paperwork, reminders, research, care coordination, or communication between family members, we can help create a plan that fits your season of caregiving.
Still not sure? Take our quiz to see what level of support may be right for you.
Breather Plan
2 – 4 hours per month
$159/month
For families who need a little extra support managing the small but important details that come with helping an aging parent.
This plan is best for occasional support, light organization, simple research, or families who want help staying ahead of a few recurring caregiving tasks.
Can include:
- Weekly check-in support
- Light appointment reminders
- Simple provider research
- Basic paperwork organization
- Medication or prescription reminder support
- Transportation research
- Follow-up reminders
- Light sibling communication support
- Question tracking for appointments
- Care-related document organization
- Simple to-do list support
Perfect for the family who needs a little backup with aging parent admin, but does not need full ongoing coordination.
Light Load
5 – 7 hours per month
$219/month
Our starter plan for families who need consistent help managing recurring caregiving admin, appointment details, follow-ups, reminders, and family communication.
This plan is ideal if you are starting to feel like parent care is becoming a second job, but you are not yet ready for a higher level of coordination.
Can include:
- Weekly caregiving check-in
- Appointment scheduling support
- Appointment reminder setup
- Provider research
- Medication and prescription tracking support
- Basic care document organization
- Follow-up task tracking
- Sibling update summaries
- Transportation planning
- Bill or paperwork reminders
- Researching local resources
- Organizing questions for appointments
- Calendar updates
Perfect for adult children or caregivers who need steady support keeping care-related tasks organized and moving forward.
Full Support
8 – 10 hours per month
$419/month
For families managing a heavier caregiving load, multiple appointments, ongoing follow-ups, sibling communication, provider coordination, or recurring parent care admin.
This plan is designed for families who need more consistent support staying organized, communicating clearly, and managing the many moving parts of caring for an aging parent.
Can include:
- Weekly planning call or check-in
- Appointment scheduling and tracking
- Provider research and outreach support
- Care-related calendar management
- Medication and prescription tracking support
- Transportation coordination
- Paperwork and document organization
- Sibling communication summaries
- Bill and due date reminders
- Follow-up management
- Researching care options and local resources
- Preparing questions for appointments
- Tracking provider recommendations
- Organizing medical, insurance, and household information
- Support with ongoing care-related projects
Perfect for sandwich generation families, long-distance caregivers, or adult children who need a more active support partner for the administrative side of parent care.
Concierge
Approx. 25 hours per month
$1,099/month
A high-touch, proactive support plan for families managing complex aging parent needs, frequent appointments, multiple providers, family communication, and ongoing coordination.
This plan is best for families who want a dedicated support partner helping organize the details, reduce the mental load, and keep care-related tasks from falling through the cracks.
Can include:
- Dedicated Aging Parent Assistant support
- Daily or frequent check-ins
- Care-related calendar management
- Appointment scheduling and reminders
- Provider research and outreach support
- Transportation planning
- Medication and prescription tracking support
- Paperwork and document organization
- Insurance and billing reminder support
- Sibling communication summaries
- Care team communication support
- Researching local services and resources
- Follow-up tracking
- Preparing appointment questions
- Organizing provider notes and next steps
- Managing recurring care-related tasks
- Helping coordinate family responsibilities
- Support during transitions, moves, or care changes
- Ongoing caregiving admin management
Perfect for families managing complex care needs, long-distance caregiving, multiple siblings, frequent appointments, or a parent whose needs are increasing.
Add-On Options
For moms that would like add options to their current package.
HOW IT WORKS
Not sure what level of support you need?
Take our quiz to see which tier support you will need with your family assistant.
01
Fill out the intake form
Fill out our Family Assistant intake form to let us know your highest priority needs, and what you’re looking for in a virtual assistant.
Please fill out the form as throughly as possible to make sure we can match you with the right VA.
02
Match with a VA
We will match you with a VA that fits your needs (and as best we can, your personality!). We do our best to find a VA in your time zone. We have VAs all over the world, so don’t worry if you’re in a distant location!
03
Start On-Boarding
After you have an initial meeting with your VA, you will work with them on your on-boarding process. This may include granting access to your email account and other accounts. You will also be given your VA’s Signal Name so you can text them with requests like “Can you add basil to my grocery list for this week?”
Have questions?
FREQUENTLY ASKED QUESTIONS
01. How am I matched with my Family Assistant?
Your will fill out our custom intake form which not only asks what things you are needing help with from your Family Assistant, but also some identifying personality traits so we can match you with someone that works well with you and for you.
02. What happens after I'm matched?
Your Family Assistant will contact you to set up an initial meeting to discuss your needs, your family, and start the on-boarding process of getting necesary information from you. She will also send you a form to fill out with any allergy information, dietary restrictions, or any other important things you need her to know.
03. How do I get in touch with my Family Assistant?
You can get in touch with your Family Assistant via email or by message via Signal
Please keep in mind that all of our Family Assistants work remotely and they are not obligated to respond outside of working hours or on weekends.
We value their family time as much as we value yours.
04. What if I need to change my Family Assistant?
Personality conflicts happen, and sometimes we can't see it right away. If you and your Family Assistant aren't vibing, we will match you with another Assistant within 48 hours. You do not need to go through the on-boarding process again- your new Family Assistant will have all your information.
05. How do I cancel my Family Assistant membership?
We hate to see you go! If we can't make it right or you feel its time to change direction, we totally understand. Your Family Assistant will finish out the month with you.
You must request a cancellation of membership before the 15th of the month, as our Family Assistants work in advance for Daily and Weekly SitReps and other tasks. If cancellation is requested after the 15th of the month, you will be charged for the following month membership cost.
06. When does my Family Assistant work?
We have Family Assistants all over the world, and we try to ensure you have one close to your timezone. Family Assistants work on a flexible daily schedule that fits their own family needs, but they are generally responsive during the business day with at least an acknowledgement of your text or email. You should hear from your Family Assistant within a maximum of 24 business hours.
Our Family Assistants are not obligated to respond after 5pm or on weekends or US Federal Holidays.
07. How do you make sure my private information is safe?
We completely understand your need for privacy and keeping your private information safe.
For all passwords and billing information, you will create an account in LastPass and share any pertinent information with your Family Assistant (don't worry, we show you how).
All Family Assistants are also required to sign an NDA to ensure that none of your private personal information like family details, etc are shared with parties outside of them and the admin team of Family Assistants.
Don't see what you're looking for here? Send us an email and we will be happy to answer any questions you might have.
